Operations Manager – Procurement Operations | GEP , Airoli (W), Navi Mumbai

Full Time in Accountancy , in Accounting , in BPO , in IT , in Retail , in Sales & Marketing
  • Navi Mumbai, Maharashtra, India, 400708 View on Map
  • Post Date : 26 October 2020
  • Salary: ₹15000 - ₹30000 / Monthly
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Job Description

What you will do…

  • Manages cross functional PO operational team (15-20 team members).
  • Responsible for SLA targets for the processes / client
  • Identifies and implements process improvement process
  • Develops objectives and plans for team associates and track performance to annual goals
  • Maintains thorough documentation of all processes and organizes information to be compliant during Audits
  • Works in conjunction with the program manager to ‘market’ services to the client
  • Manages team attrition and motivates team to exceed SLAs
  • Identified as an expert across the entire Purchase-to-Pay process
  • Support/Lead transition for new client engagements (S2P)
  • Monitor, review and present operational reports to clients.
  • Develop and implement plans for client issue resolution.
  • Support on company firm building
  • Ensure all organizational activities are completed on time by the team (HR activities, billing, training targets)
  • Responsible for succession planning and cross-training of team members
  • Responsible for BCP and DR plan for the project/process

What you should bring

  • In depth knowledge of procurement management processes and best practices
  • In depth knowledge of purchase to pay and sourcing processes
  • Excellent communication and follow up skills
  • Client Management skills & Project Management Skills
  • Should be able to predict potential escalations and resolve escalations
  • Knowledge of P2P end user functionality.

Company Overview

GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions.

We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us.

Are you one of us?
GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team.

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